Frequently Asked Questions and
General Information
Learn more about our venue, services, and what we offer!
Booking & Policies
Important information about our booking process, payments, and policies.
Once you’re ready to book, we’ll send over a booking form to ensure we have the correct event details. Once that’s submitted we will send you our contracts and invoices for your review and sign along with a Welcome Guide that includes all the details you’ll need to prepare for a happy and successful event.
What are your event rates and availability?
We offer flexible, straightforward pricing for events of all kinds:
$150/hour with a $100 mandatory cleaning fee
Or choose our pro-rated package: $1,000 for an 8-hour block, cleaning fee included
We’re open 7 days a week, from 8 AM to 12 AM, with no restrictions on event type. Whether you’re planning a celebration, workshop, or corporate event, we’ve got you covered.
To ensure your date is available, we recommend reaching out as early as possible — popular times book quickly!
Need help deciding which option is best for your event? We’re happy to walk you through it and offer a venue tour before you book.
For peak season dates (April-June and September-November) and weekends, we recommend booking attest 30 days in advance to ensure there is availability. Weekday events can often be accommodated with less notice, depending on availability.
We don’t have fixed opening or closing times, and there’s no cut-off, allowing you and your guests to celebrate for as long or as short as you desire!
No worries, we get it, and fully respect your needs. You can plan with confidence and flexibility. For all bookings taking place beyond Aug 1st, 2020, we are offering an adapted cancellation policy; book now and cancel up to 30 days prior to your event date to receive a 75% refund, or postpone to a mutually agreed upon date at no penalty.
Yes, we offer flexible payment plans. A 50% deposit is required to secure your date, with the remaining balance due 30 days before your event. Additional payment milestones can be arranged for larger events.
We host a wide variety of
Our venue is designed to be a flexible, blank canvas — perfect for a wide variety of events! We regularly host:
Weddings & receptions
- Baby Showers & wedding showers
Corporate events & off-site meetings
Holiday parties & galas
Birthday and milestone celebrations
Fundraisers, pop-ups, and creative workshops
Whether you’re planning an intimate gathering or a lively celebration, our open-concept space can be customized to bring your vision to life.
Yes! All of our rental packages include access to a stylish selection of tables, chairs, and lounge furniture to help you design the perfect setup for your event.
We offer:
72″ round tables
6′ and 8′ rectangular banquet tables
Large 8′ wood farm tables
Cocktail tables
Black folding chairs
Bar-height stools and high-top chairs
Plus a curated lounge area for a cozy, elevated touch
Let us know your layout needs — we’re happy to help you mix and match pieces to fit your event style!
Yes, we do allow outside food & beverage, including catering or restaurant delivery. Planning a happy hour or social gathering and want to bring in beer & wine? That’s OK, as long as you are not hosting a cash bar.
Yes, we do! There is free parking directly in front of our Central Avenue location. There’s additional parking in the medical center to the left of our building. View our Welcome packet below to view a map of available parking. https://unwindaug.com/wp-content/uploads/2025/09/2025-welcome-packet-.pdf
Our Central Avenue location offers approximately 1,200 square feet of open, flexible floor space — perfect for hosting everything from intimate gatherings to lively celebrations! With its clean, modern layout, you’ll have plenty of room to customize the setup to fit your vision.
Yes, we do! Our Wi-Fi is fiber-fast and free to our customers and guests. Network & password will be provided in your Welcome Guide.
Setup & Logistics
Details about venue access, decorations, equipment, and other logistics.
Vendor access typically begins at your event’s scheduled start time. If your vendors or decorators require additional time to set up before guests arrive, we strongly recommend adding extra setup hours, which are available for an hourly fee and subject to availability. This is especially important for events with complex décor, rentals, or technical setups.
If you’re unsure how much time you’ll need, we’re happy to help you assess and plan accordingly.
Unwind is equipped with a remote-controlled, automated door system that ensures you can access the venue without delay. The system is scheduled to automatically unlock at the official start time of your event, as provided in your booking form. Please plan your arrival accordingly.
You will receive a confirmation message with access instructions and helpful resources prior to your event. We recommend saving that message for quick reference on the day of your booking.
Yes, you’re welcome to decorate the space to make it your own! However, please note the following guidelines:
Confetti, glitter, or similar materials are permitted only with written notice at least 30 days prior to your event. A $25 additional cleaning fee will apply if these materials are used. Unauthorized use may result in further charges.
Only Scotch tape or comparable low-residue tape may be used on walls, the large whiteboard, or other surfaces. The use of nails, screws, tacks, duct tape, masking tape, or adhesive putty is strictly prohibited and may result in repair fees.
All decorations and personal items must be removed at the end of your event. Failure to do so may result in additional cleaning or removal charges.
We’re here to help if you have any questions about what’s allowed. Just reach out before your event!
We offer basic AV equipment including projectors, mobile projector screen, portable speaker, and strobe lights. For more complex AV needs, we can recommend trusted partners who are familiar with our venue.
